More than half of not-for-profits face challenges when using their database or client relationship management systems Charity Digital Survey . One of the key challenges is to extract data out of these systems and — most importantly — turn that into insightful and actionable information which drives decision-making, processes and organisational strategy! The core presentation was led by Claire Bénard of Meaningful Data and Harrison Brown of Suru Partners – two experienced leaders within the charity sector who discussed the: The presentation slides can be accessed here