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How Collaboration and Communication Tie Your Tech Stack Together

TechSoup Events and Webinars

Wednesday, November 9, 2022, 6:00 – 7:00 PM UTC


Operations + collaboration
Program delivery + management

About this event

We have archived this event. You can view the recording here.

In the mission-critical work of nonprofits, your impact depends on your ecosystem. Your volunteers, donors, and supplier partners are integral to your organization’s success. The same is true with your technology, infrastructure, and operations. This webinar will discuss how collaboration and communication, also known as CollabOps, enhances modern incident response for internal teams and constituents.

You'll learn

  • Why driving efficiency with streamlined collaboration is key to staying focused on your mission
  • How using Slack as your "digital headquarters" helps automate work across teams of experts to reduce time to resolution while keeping business stakeholders informed in real time
  • Best practices in how to connect your tech stack (and stakeholders) to optimize incident response during critical moments


  • Daniel Kim

    New Relic

    Lead Developer Relations Engineer

  • Jesse Maddex


    Director, Non-Profit Development

  • Matt Schuttloffel

    NewRelic.org / Observability for Good,

    Sr. Manager, Technical Impact

  • Allie Nakonek,


    Customer Success Leader

  • Laura Parody


    Senior Success Manager