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How Collaboration and Communication Tie Your Tech Stack Together

Nov 9, 2022, 6:00 – 7:00 PM (UTC)

Events at TechSoup

    About this event

    We have archived this event. You can view the recording here.

    In the mission-critical work of nonprofits, your impact depends on your ecosystem. Your volunteers, donors, and supplier partners are integral to your organization’s success. The same is true with your technology, infrastructure, and operations. This webinar will discuss how collaboration and communication, also known as CollabOps, enhances modern incident response for internal teams and constituents.

    You'll learn

    • Why driving efficiency with streamlined collaboration is key to staying focused on your mission
    • How using Slack as your "digital headquarters" helps automate work across teams of experts to reduce time to resolution while keeping business stakeholders informed in real time
    • Best practices in how to connect your tech stack (and stakeholders) to optimize incident response during critical moments

    Speakers

    • Daniel Kim

      New Relic

      Lead Developer Relations Engineer

    • Jesse Maddex

      PagerDuty

      Director, Non-Profit Development

    • Matt Schuttloffel

      NewRelic.org / Observability for Good,

      Sr. Manager, Technical Impact

    • Allie Nakonek,

      Slack

      Customer Success Leader

    • Laura Parody

      Slack

      Senior Success Manager

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