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TechSoup Customer Service Office Hours

May 24, 2023, 5:00 – 6:00 PM

Learn how to understand eligibility requirements and get questions answered about your TechSoup membership.

About this event

We have archived this event. You can view the recording here.

Customer Service Office Hours is a recurring community space designed for US-based organizations to connect with TechSoup’s Client Services team. These sessions aim to provide a safe space to get answers to the pressing questions organizations may have about TechSoup, nonprofit programs, offers available on www.techsoup.org, and more!

Discussion Theme: Eligibility, Validation, and Qualification — What Does It All Mean?

TechSoup, a 501(c)(3) nonprofit, connects nonprofits, charities, libraries, and foundations to donated and discounted technology, services, resources, and community discussions. We bring together the widest range of changemakers, including non-governmental organizations (NGOs), government agencies, social enterprises, technology activists, foundations, and 100+ leading technology companies.

While 501(c)(3) public charities and public libraries are eligible to join TechSoup, their mission, activities, budget, and location will determine which nonprofit programs they will be able to access in the TechSoup catalog and our offer partners’ nonprofit portals (e.g., Google for Nonprofits).

Join Client Services to learn more about eligibility requirements and restrictions, what it means to be “eligible,” “qualified,” or “validated,” why there are eligibility requirements, and how to check your organization’s eligibility. There will also be a Q&A session, where you can ask any questions related to the discussion theme.